Snapchat Guide

Account  Settings

Change username?

For security reasons, it is currently not possible to change the username for an existing account. If you wish, you may delete your account and create a new one.

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Change Privacy Settings

Snapchat has two privacy settings, one for who can send you Snaps and another for who can see your Stories. Both have two options "Everyone" and "My Friends."

By default, only users you add to your friends list can send you Snaps. If a Snapchatter you haven't added as a friend tries to send you a Snap, you'll receive a notification that they added you, but you will not receive the Snap they sent unless you add them to your friends list.

Change who can send me Snaps

1. Tap the gear (settings) on the upper-right corner of the feed page.

2. Tap the bar that says “Send Me Snaps”.

3. If you want everyone to be able to send you Snaps (even users that haven’t added you back), tap “Everyone”. If you want just your added friends to be able to send you Snaps, tap “My Friends.” Your changes will be saved when press the back button.

Change who can see my Stories

If you want everyone to be able to see your Stories (even users that haven’t added you back), tap “Everyone.” If you want just your added friends to be able to see your Stories, tap “My Friends.” Your changes will be saved when press the back button.

Change Email address

A single email address can only be associated with one Snapchat account at a time. If another account is using your email address, you may enter it in "settings" and you will receive a confirmation email with a link. By visiting the URL in the confirmation email, your email address will be removed from the other account and added to yours.

It is important to have a valid email address in your Snapchat settings. If you lose your password, your email address can be used to recover it.

1. Tap the gear (settings) in the upper-right corner of the feed page.

2. Tap the bar that says “Email”

3. Tap the field that says "Email Address" and enter a valid email address. Your changes will be saved when you press the back button.

Verify or change Mobile phone number

In order to link your mobile phone number to your Snapchat account:

1. Tap the gear (settings) on the upper-right corner of the feed page.

2. Tap "Mobile #" -- at this point you will either be prompted to send a text message, or you will be able to select the field and enter in your phone number. The number you enter must be the same number that you use to send and receive text messages on your phone.

Android devices will prompt you to verify your number, tap "OK" and verification will be done in the background. iPhone users will be prompted to send a text message to Snapchat. Send the text message that opens on your phone in order to verify that the number is yours.

Please note that standard text messaging fees apply. The text message is sent to a U.S. number-- if you are an international user, your service provider may charge you an international SMS fee. You may also have to enable international text messaging with your provider.

If you are receiving an error that your "mobile number is invalid" please try entering it starting with a '+' and your country code. For instance, in the U.S. this would be +1 (e.g. +13105551234), in the United Kingdom this would be +442012345678. Verification text messages are sent from a U.S. number, please make sure you've formatted your number correctly for international dialing.

If your phone number is formatted correctly and you have already received a confirmation text message, but are receiving an "mobile number invalid" error message after entering the code, please check that you are tapping the "Verify [phone number]" button after entering the code, not the "Save" button-- which can sometimes generate an error (we're working on fixing this).

If a mobile verification text has been sent, but you have not received it, please ask your mobile carrier for assistance. Text messages are sent from a U.S. number and international users sometimes have issues receiving texts from overseas.

If you are using an iPhone, please make sure your device is enabled to send SMS messages. To do this, go into your device's 'Settings' and under 'Messages' turn on the 'Send as SMS' feature.

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Due to issues with mobile carriers, Snapchatters outside of the United States sometimes have difficulty sending or receiving verification text messages. We are working on improving mobile number verification and it's not perfect right now, but your feedback is helping.